Ultra4D Studio-Privacy Policy

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1.Introduction

Ultra4D Studio (Pty) Ltd we are committed to protecting the privacy of our clients and website users. This Privacy Policy outlines how we collect, use, and protect personal information obtained through our website: https://www.ultra4d.co.za.

2.Information we collect

When you use our website, we may collect the following types of personal information:

• Personal Identifiable Information (PII): Full name, contact details (phone number, email address, physical address), date of birth, ID/passport number, gender, and nationality.
• Medical Information: Details relevant to the diagnostic ultrasound imaging services we provide.
• Payment Information: Banking details or transaction details for billing purposes.
• Website Usage Data: IP address, browser type, and activity on our website.

3. How we collect information

We collect information directly from users when they:

• Make an online booking for ultrasound services.
• Submit enquiries through our website or via email.
• Subscribe to newsletters or marketing communications.
• Provide feedback or participate in surveys.

4. How we use our information

The personal information collected may be used for the following purposes:

• Booking and managing ultrasound appointments.
• Communicating with clients regarding services and appointments.
• Processing payments and invoices.
  Complying with legal and regulatory requirements.
• Enhancing website functionality and user experience.
• Sending relevant marketing communications (with user consent).

5. Sharing of personal information

We do not sell or share personal information with third parties except:

• With service providers who assist in website operations, payment processing, and IT support.
• Where required by law, such as to comply with legal processes or regulatory requirements.
• With medical professionals, when necessary for diagnostic purposes and with the client’s
  consent.

6. Data storage and security

Ultra4D Studio (Pty) Ltd takes reasonable measures to protect personal information from unauthorised access, loss, misuse, or disclosure. Security measures include:

• Secure server hosting with firewalls and encryption.
• Limited access to personal data by authorised personnel only.
• Regular system security audits and updates

7. Cookies and tracking technologies

We use cookies to enhance the browsing experience and analyse website traffic. Users can manage cookie preferences through their browser settings. Disabling cookies may impact certain website
functionalities.

8. Internal Data Transfers

If personal data is transferred outside South Africa, we ensure that the receiving country has similar data protection laws in place, in compliance with the Protection of Personal Information Act (POPIA)

9. Your rights

Under the POPIA and applicable data protection laws, you have the right to:

• Access your personal information.
• Request correction or deletion of inaccurate or unnecessary data.
• Withdraw consent for direct marketing.
• Lodge a complaint with the Information Regulator if your data privacy rights are violated.

10. Retention of information

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.

11. Changes to this privacy policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the “Last
Updated” date.

12. Contact Us

For any privacy-related queries or requests, contact us at:

• Chief Information Officer: Aimee Steenkamp
• Email: studio@ultra4d.co.za
• Phone: 068 443 9942
• Physical Address: 22 Verster Street, Paarl, 7646

By using our website, you agree to the terms of this Privacy Policy.

“Baie dankie dat jy vir hulle die scan gedoen het. Hulle is nou eers opgewonde.”

“Thank you so much for making my appointment as comfortable as possible, I can’t wait to rewatch the video again.”

“Ek wil net sê ek en my vrou waardeer baie, U was n life saver vandag, baie dankie.”

Our Scans